Support
We usually reply within one business day.
Contact us
Email support@3dmockups.app with the email of your 3DMockups account and what happened. Screenshots help.
Orders: include your order number. Refunds and reprints follow our refund policy.
3DMockups in ChatGPT, Claude and other AI assistants
Connect your 3DMockups account to your AI assistant and ask it to create designs, put them on real 3D garments, save them in My designs and publish products in your store.
- ChatGPT: find 3DMockups in Plugins and select Connect.
- Claude: Settings, Connectors, Add custom connector, with the URL
https://app.3dmockups.app/api/mcp. - Other assistants that support MCP: use the same URL. Sign in with your 3DMockups account and select Allow.
The assistant works with the plan of your account: AI designs use your AI credits, and garments that need 3DMockups Premium still need it. Products it publishes appear in your store like the ones you publish yourself, and you can edit or remove them on the web or in the app.
To disconnect, remove 3DMockups from the plugins or connectors of your assistant. To also cut its access from our side, email us and we revoke it.